Customer Service

  • Shipping & Delivery

    We promise to deliver your products well packaged and with a fast turn around. We ship USPS, Fed Ex, as well as through various Freight companies. We update your accounts with tracking information to help you track your purchases with ease. Currently we only ship to the continental US.

    .

  • Privacy & Security

    GlueNTape web servers automatically recognize and collect information only for internal review and then discard it. Your email addresses are not automatically collected.

    GlueNTape uses information it collects to improve functionality, like search and site navigation, but not for external marketing purposes. GlueNTape does NOT share any information with third parties. Telephone numbers provided on-line will be called only if GlueNTape has questions specific to your request.

    If users provide their email or mailing address, GlueNTape will send notifications, such as order confirmations, via email. Users may also receive occasional offers from GlueNTape. Users may opt out at any time.

    Please contact GlueNTape at any time to remove any personal information.

    In the future, GlueNTape may update this privacy policy to reflect unanticipated practices not outlined in this policy. These changes will be posted to the website, and users are invited to occasionally review the privacy policy.

  • Returns & Replacements

    Please refer to our Return Policy. You can find the link at the bottom of the GlueNTape store page.

  • Ordering

    When placing an order, add your item to the cart. Do not forget to check that you have the correct quantity, size, color, etc. If for any reason you complete the checkout process and realize that you ordered the incorrect item, please contact us so we can help you get the items you need and correct the order.

  • Payment, Pricing & Promotions

    Payment is complete during the end of the check out process. Pricing is subject to change without notice, if you have any questions regarding pricing or discounts on skid pricing, please contact us at any of the emails provided throughout the website. You may also contact us by calling direct. Any and all promotions are subject to early termination and exemption without notice by GlueNTape.

  • Viewing Orders

    You can view your orders by logging into your account. If you need any assistance you welcome to contact us and we will gladly help you.

  • Updating Account Information

    You can update your account information by logging into your account, you may also contact us and we will happily help you through the process over the phone or through email, which ever you prefer.